Assess the problem
Review symptoms, affected files and the wider site setup.
WORDPRESS RECOVERY & SECURITY
Something wrong?
Let’s put it right.
Unexpected redirects, strange content or a warning on your website? We help investigate compromised WordPress sites, clean up the damage and plan the next steps.
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ASSESS → CLEAN → STRENGTHEN
SPIDRWEB / MALWARE REMOVALWORDPRESS INVESTIGATIONCLEAN-UP & RECOVERYSECURITY HARDENING
MALWARE REMOVAL / WHAT WE CAN HELP WITH
A clearer picture.
A considered recovery.
Start with what you need.
We’ll work through the options together.
Find hidden changes
Investigate suspicious code, backdoors and unwanted database content.
Clean & restore
Remove identified malicious changes and repair affected components.
Strengthen the setup
Review updates, access, permissions and protective controls.
Address site warnings
Help with review requests once the underlying issue has been resolved.
Plan ongoing care
Discuss monitoring, backups and maintenance after recovery.
A LITTLE MORE CONSIDERATION
First, understand what happened.
A clean-up should do more than remove a visible symptom. We look for how the compromise happened and what else may be affected. The recovery plan follows the evidence, with clear communication about the work, access requirements and any remaining concerns.
HOW WE APPROACH IT
Clear steps.
Connected thinking.
Assess & agree
Review the issue and agree the recovery scope.
Clean & check
Address identified malicious changes and test key functions.
Reduce repeat risk
Strengthen the setup and discuss ongoing care.
USEFUL TO KNOW
A few questions.
A clearer picture.
Your setup is yours.
Tell us what you’re working with.
How do I know if my website is hacked?
Unexpected redirects, unfamiliar content and browser or search warnings can be signs. They need investigation rather than an assumption based on one symptom.
Can you help with a site hosted elsewhere?
We can assess the site and access available, then confirm what work is possible with the current hosting environment.
Can you remove a search or browser warning?
We can help address the underlying issue and request review where appropriate. The relevant provider controls its review timing and decision.
How quickly can you help?
Contact us with the website address and a description of the symptoms. We’ll confirm availability and next steps after an initial review. Don’t send passwords by email.
CONNECTED SERVICES